# Reputation (reputation.com): agent-readiness 61/100, grade C

> Rank 445 of 1000 on Qomvia (rubric v2.3.0). Last scanned 2026-10-20T04:33:36.005Z. Page: https://qomvia.com/site/reputation-com  JSON: https://qomvia.com/api/score/reputation-com

## Summary
Category: Software and SaaS
{
  "known": true,
  "confidence": "high",
  "summary": "Reputation.com is a prominent software company specializing in online reputation management (ORM). It provides an AI-powered platform that helps businesses, particularly multi-location brands, manage customer reviews, local listings, and surveys to improve online visibility and customer experience.",
  "offerings": [
    "Review management",
    "Local listings management",
    "Customer surveys",
    "AI-powered analytics",
    "Customer experience platform",
    "Sentiment analysis"
  ],
  "audience": "Multi-location businesses, enterprises, and brands seeking to manage their online reputation and customer feedback.",
  "geography": "International",
  "strengths": [
    "Comprehensive platform for ORM",
    "Strong focus on multi-location businesses",
    "Advanced analytics and AI capabilities",
    "Improved local search visibility",
    "Enhanced customer trust and engagement"
  ],
  "unknowns": [
    "Specific pricing tiers for different client sizes",
    "Exact number of active clients or market share",
    "Detailed technical infrastructure",
    "Specific financial performance metrics",
    "Current employee count or organizational structure"
  ],
  "alternatives": [
    "yext.com",
    "birdeye.com",
    "podium.com",
    "chatmeter.com",
    "brightlocal.com"
  ],
  "business": "Provider of AI-powered software for online reputation management and customer experience for multi-location businesses internationally.",
  "competitors": [
    "yext.com",
    "birdeye.com",
    "podium.com",
    "chatmeter.com",
    "brightlocal.com",
    "revlocal.com",
    "gatherup.com"
  ]
}

## Score by group
- Machine access: 24/24
- Content legibility: 20/26
- Discovery surface: 9/20
- Identity & policy: 0/12
- Agent-facing performance: 8/8
- Agent protocols: 0/10
Failing checks:
- [blocker] The site does not say who it is
- [blocker] No API or feed to read
- [blocker] No MCP endpoint to call
- [improvement] No stated policy for automated access
- [improvement] No machine-readable contact

## AI mentions and rivals
Named in 1 AI assistant answers.
- yext.com: 59/100 https://qomvia.com/site/yext-com
- birdeye.com: 66/100 https://qomvia.com/site/birdeye-com
- chatmeter.com: not measured

## FAQ
Q: Is Reputation readable by AI agents?
A: Reputation (reputation.com) scores 61 out of 100 for agent readiness, grade C, measured 3 days ago, on 20.10.2026. 0 of 3 agent classes we test can use the site, and 3 checks currently block agents outright.

Q: What stops agents from using reputation.com?
A: The heaviest problems are: The site does not say who it is; No API or feed to read; No MCP endpoint to call; No stated policy for automated access; No machine-readable contact. Each one is scored from a public HTTP response, and the fix for each is listed in the signed-in report.

Q: How is the Reputation agent-readiness score calculated?
A: Qomvia fetches public pages of reputation.com as an AI agent would and runs the core checks every site gets across 6 groups: Machine access, Content legibility, Discovery surface, Identity & policy, Agent-facing performance, Agent protocols. Checks are weighted by how much an agent loses when they fail, and the score is expressed out of 100.

Q: How often is this score updated?
A: Public scores are re-checked when the site is re-scanned; tracked domains are re-scanned weekly and their owners are alerted when a check regresses. This page shows the scan from 3 days ago, on 20.10.2026.

## Related
- Leaderboard: https://qomvia.com/leaderboard — category ranking: https://qomvia.com/leaderboard/saas-software
- Score another site: https://qomvia.com/