# Salesforce (salesforce.com): agent-readiness 65/100, grade C

> Rank 1314 of 3306 on Qomvia (rubric v2.3.0). Last scanned 2026-11-12T13:50:16.248Z. Page: https://qomvia.com/site/salesforce-com  JSON: https://qomvia.com/api/score/salesforce-com

## Summary
Category: Software and SaaS
{
  "known": true,
  "confidence": "high",
  "summary": "Salesforce is a leading cloud-based software company primarily known for its customer relationship management (CRM) platform. It provides a comprehensive suite of enterprise applications focused on sales, service, marketing, and analytics to help businesses manage customer interactions and streamline operations.",
  "offerings": [
    "CRM (Customer Relationship Management)",
    "Sales Cloud",
    "Service Cloud",
    "Marketing Cloud",
    "Commerce Cloud",
    "Slack"
  ],
  "audience": "Businesses of all sizes, from small businesses to large enterprises, across various industries.",
  "geography": "Globally",
  "strengths": [
    "Market leader in CRM solutions",
    "Comprehensive and integrated suite of business applications",
    "Highly customizable and scalable platform",
    "Strong ecosystem of partners and developers",
    "Pioneering cloud computing for enterprise software"
  ],
  "unknowns": [
    "Specific pricing for current product tiers",
    "Exact number of active global users today",
    "Detailed product roadmap for the next 12-24 months",
    "Current financial performance metrics or quarterly earnings",
    "Specific internal employee satisfaction rates"
  ],
  "alternatives": [
    "oracle.com",
    "microsoft.com",
    "sap.com",
    "adobe.com",
    "hubspot.com"
  ],
  "business": "A global cloud-based software company providing customer relationship management (CRM) and a suite of enterprise applications for sales, service, marketing, and analytics to businesses worldwide.",
  "competitors": [
    "oracle.com",
    "microsoft.com",
    "sap.com",
    "adobe.com",
    "zendesk.com",
    "servicenow.com",
    "hubspot.com"
  ]
}

## Score by group
- Machine access: 24/24
- Content legibility: 23/26
- Discovery surface: 12/20
- Identity & policy: 3/12
- Agent-facing performance: 3/8
- Agent protocols: 0/10
Failing checks:
- [blocker] No MCP endpoint to call
- [improvement] No stated policy for automated access
- [improvement] No machine-readable contact
- [improvement] Organisation structured data
- [improvement] No Content Signals

## AI mentions and rivals
Named in 1 AI assistant answers.
- microsoft.com: 64/100 https://qomvia.com/site/microsoft-com
- sap.com: not measured
- hubspot.com: 71/100 https://qomvia.com/site/hubspot-com

## Named for
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- Who are the leading providers in software and saas, and which would you recommend? https://qomvia.com/answers/who-are-the-leading-providers-in-software-and-saas-and-which-would-you-recommend
- Which companies or websites would you name first for software and saas? https://qomvia.com/answers/which-companies-or-websites-would-you-name-first-for-software-and-saas
- Which companies or websites would you name first for public sector and nonprofit? https://qomvia.com/answers/which-companies-or-websites-would-you-name-first-for-public-sector-and-nonprofit
- Who are the leading providers in public sector and nonprofit, and which would you recommend? https://qomvia.com/answers/who-are-the-leading-providers-in-public-sector-and-nonprofit-and-which-would-you

## FAQ
Q: Is Salesforce readable by AI agents?
A: Salesforce (salesforce.com) scores 65 out of 100 for agent readiness, grade C, measured 2 days ago, on 12.11.2026. 0 of 3 agent classes we test can use the site, and 1 check currently block agents outright.

Q: What stops agents from using salesforce.com?
A: The heaviest problems are: No MCP endpoint to call; No stated policy for automated access; No machine-readable contact; Organisation structured data; No Content Signals. Each one is scored from a public HTTP response, and the fix for each is listed in the signed-in report.

Q: How is the Salesforce agent-readiness score calculated?
A: Qomvia fetches public pages of salesforce.com as an AI agent would and runs the core checks every site gets across 6 groups: Machine access, Content legibility, Discovery surface, Identity & policy, Agent-facing performance, Agent protocols. Checks are weighted by how much an agent loses when they fail, and the score is expressed out of 100.

Q: How often is this score updated?
A: Public scores are re-checked when the site is re-scanned; tracked domains are re-scanned weekly and their owners are alerted when a check regresses. This page shows the scan from 2 days ago, on 12.11.2026.

## Related
- Leaderboard: https://qomvia.com/leaderboard — category ranking: https://qomvia.com/leaderboard/saas-software
- Score another site: https://qomvia.com/