Head to head, rubric v2.3.0
Intercom is 11 points more agent-ready than Chatthing (81/100 against 70/100). Both scores come from public HTTP responses only.
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Share of each check group passed
Machine access
Chatthing 100%
Intercom 100%
Content legibility
Chatthing 73%
Intercom 81%
Discovery surface
Chatthing 50%
Intercom 85%
Identity & policy
Chatthing 42%
Intercom 67%
Agent-facing performance
Chatthing 100%
Intercom 63%
Agent protocols
Chatthing 40%
Intercom 60%
Catalogue access
Chatthing 100%
Intercom 0%
Product data legibility
Chatthing 27%
Intercom 0%
Agent-commerce protocols
Chatthing 0%
Intercom 60%
Checkout traversability
Chatthing 30%
Intercom 0%
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