Head to head, rubric v2.3.0
Both sites score 81/100 for AI agent readiness: they fail and pass the same balance of checks, though not necessarily the same ones.
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Share of each check group passed
Machine access
Intercom 100%
Immerag 100%
Content legibility
Intercom 81%
Immerag 81%
Discovery surface
Intercom 85%
Immerag 100%
Identity & policy
Intercom 67%
Immerag 25%
Agent-facing performance
Intercom 63%
Immerag 100%
Agent protocols
Intercom 60%
Immerag 50%
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