Head to head, rubric v2.3.0
Intercom is 1 points more agent-ready than Tidio (81/100 against 80/100). Both scores come from public HTTP responses only.
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Share of each check group passed
Machine access
Intercom 100%
Tidio 100%
Content legibility
Intercom 81%
Tidio 100%
Discovery surface
Intercom 85%
Tidio 65%
Identity & policy
Intercom 67%
Tidio 42%
Agent-facing performance
Intercom 63%
Tidio 100%
Agent protocols
Intercom 60%
Tidio 35%
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