Head to head, rubric v2.3.0
Intercom is 1 points more agent-ready than Tidio (81/100 against 80/100). Both scores come from public HTTP responses only.
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Share of each check group passed
Machine access
Tidio 100%
Intercom 100%
Content legibility
Tidio 100%
Intercom 81%
Discovery surface
Tidio 65%
Intercom 85%
Identity & policy
Tidio 42%
Intercom 67%
Agent-facing performance
Tidio 100%
Intercom 63%
Agent protocols
Tidio 35%
Intercom 60%
Catalogue access
Tidio 100%
Intercom 0%
Product data legibility
Tidio 0%
Intercom 0%
Agent-commerce protocols
Tidio 0%
Intercom 60%
Checkout traversability
Tidio 30%
Intercom 0%
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